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Hard Contents Cleaning
Hard contents cleaning is the restoration of non-porous and semi-porous belongings — furniture, kitchenware, décor, tools, fixtures — after fire, smoke, water, or mold damage. Each item is cleaned with methods matched to its material and contamination, then photographed and returned to inventory as restored or documented as a total loss.
If this is your home
Your dining table, your pots and pans, the lamp you actually like — most hard goods survive a loss if they're cleaned correctly and quickly. We clean item by item at our facility, not with a fog-and-hope treatment, and you can see the before-and-after on anything we processed.
If this is your claim file
Item-level restore-vs-replace decisions, made early, keep the contents estimate honest. Our facility processing includes ultrasonic cleaning for intricate items — which restores a category of contents that hand-cleaning would write off.
How it works
Triage at intake
Items arrive from the pack-out already inventoried. Technicians sort by material and contamination type and flag likely total losses before processing.
Clean by method
Ultrasonic immersion for intricate and multi-surface items, hand detailing for finished wood and upholstery frames, HEPA and media treatment for soot — the method follows the material.
Deodorize and seal
Smoke-affected items get ozone or hydroxyl chamber treatment until odor clears at the surface and the substrate.
Photograph and re-vault
Restored items are photographed, condition-updated on the inventory, repacked, and returned to climate-controlled storage to await pack-back.
The record
What gets documented
Every service we run feeds the same claim-grade record. For hard contents, that means:
- Post-restoration condition photos per item
- Cleaning method recorded per category
- Restore-vs-replace recommendation with cost basis
- Updated master inventory with per-item disposition
- Total-loss flags routed to the non-salvageable schedule
Related services
A loss is chaos. Your belongings don't have to be.
One call brings a documented, accountable contents team — day or night.